Terms & Conditions
TERMS AND CONDITIONS - CONSOLID TOURS
Reservations and Deposits: At the time of reservations for packages, a deposit of 50%per person is required; balance is due 30 days before departure. For airfares, payments are due at time of booking.
Cancellations: If cancellations is within 30 days prior to departure there will be a penalty of 15% of the total cost per person. Cancellations between 15 and 30 days prior to departure will charge deposit plus 25% of the total cost might be additional penalty cancellations charges levied by our overseas contractors. There may be special payment and cancellations policies incurred during holiday’s periods, certain cruises, and special packages.
No refunds given for unused portions of tour components, hotel stays or any services requested.
Change fees: No changes fees charges for changes made before complete payment. Consolid Latin America charges USD 30.00 service fee per passenger for all changes made within 15 days of departure for re-issue of documents, plus any additional fees made by our overseas contractors.
Refunds : No refunds for modifications or cancellation made in route by participants, unless Consolid Latin America and/or supplier abroad determines reason to be beyond the control of traveler. All claims for refunds must be in writing and received within 30 days from end of services provided by Consolid Latin America with details and substantiation. After 30 days, our department will NOT handle any request. Refunds given will be in accordance with the cost of the unused services.
Documents: Consolid Latin America send all documents and vouchers within 30 days of departure date via e-mail. If documents need to be mailed out, paper vouchers or any other information provided by our contractors, it would be mailed out at no charge via US Postal service (regular service). If agency wants documents mailed via Federal express, charges may apply.
Rates: All rates are in US Dollars and subject and are subject to change without notice. Consolid Latin America reserves the right to adjust the rates accordingly.
Travel Insurance: Consolid Latin America strongly recommends the purchase off travel insurance. Our insurance policies provide trip cancellations/trip interruptions/travel delay/baggage loss/baggage delay/emergency medical expenses/rental car damage.
Responsibility clause: Consolid Latin America at 5975 Sunset drive,
The acceptance of Tickets and/or vouchers shall be deem consent to the above conditions.